“The earrings itself are pretty however it is packaged in a flat envelope with no cushion. I ordered 4 pairs of earrings and the posts were all completely bent over and damaged. This is a common issue I have read in other reviews. This packaging would work for the thread bracelet, but not earrings. Its too bad because their earrings are pretty.”
Thank you so much for bringing this issue to our attention.
We sincerely apologize for any inconvenience that may have been caused by Pura Vida.
Please send us an email at info@puravidabracelets.com so that we can properly address your concern. Also, our Live chat is available Mondays-Fridays, 6 am-5 pm PST
We look forward to assisting you!
“My earrings came in broken. I emailed puravida and they placed a new order for me, however they have yet to ship and now I won't have them for the Christmas party I needed them for. I know shipping is difficult during the holiday season but I placed my order early enough to leave a reasonable amount of time for shipping to ensure I had it for this party. Now due to an error that was not my fault I won't have them. Extremely disappointed.”
Thank you so much for bringing this issue to our attention.
We sincerely apologize for any inconvenience that may have been caused by Pura Vida.
Please send us an email at info@puravidabracelets.com so that we can properly address your concern.
We look forward to assisting you!
“The colors are stunning and I love the size of these stud earrings. My only complaint is the post were bent in shipping. I was able to straighten them out for the most part, but wish they had been packed better.”
