Thank you so much for bringing this issue to our attention.
We sincerely apologize for any inconvenience that may have been caused by Pura Vida.
Please send us an email at info@puravidabracelets.com so that we can properly address your concern.
We look forward to assisting you!
“I got this for my daughter's stocking. She's into bracelets and accessories now, and she's going to LOVE it. Dainty and simple design for character stuff that can sometimes feel too much.”
