Thank you so much for bringing this issue to our attention.
We sincerely apologize for any inconvenience that may have been caused by Pura Vida.
Please send us an email at info@puravidabracelets.com so that we can properly address your concern.
We look forward to assisting you!
“My favorite thing about this bracelet is that the charms are fixed in place so they don’t move around. Therefore, you can always see them and they are perfectly spaced. Quality bracelet!”
