“The metal bracelet was always loosening up and in an effort to tighten it up the stopper fell off the one side causing it to come out of the slide. Seriously buy the rope ones and don’t buy the metal ones”
Thank you so much for bringing this issue to our attention.
We sincerely apologize for any inconvenience that may have been caused by Pura Vida.
Please send us an email at info@puravidabracelets.com so that we can properly address your concern.
We look forward to assisting you!