Thank you so much for bringing this issue to our attention.
We sincerely apologize for any inconvenience that may have been caused by Pura Vida.
Please send us an email at info@puravidabracelets.com so that we can properly address your concern.
We look forward to assisting you!
“I really like these earrings. They are a bit smaller than I thought, but they’re still pretty nonetheless. They’re not too dainty. Will be wearing often :)”
“I was worried that the chains would tangle up or get caught on stuff but the earrings seem to have been designed very well and I haven’t had any problems!”