“While I love the hoop that did come intact, the other came broken. A whole charm was gone. It wasn't anywhere in the packaging, meaning that it was shipped broken. It is hard for me to rate an item well, when it came broken.”
Thank you so much for bringing this issue to our attention.
We sincerely apologize for any inconvenience that may have been caused by Pura Vida.
Please send us an email at info@puravidabracelets.com so that we can properly address your concern.
We look forward to assisting you!
