Thank you so much for bringing this issue to our attention.
We sincerely apologize for any inconvenience that may have been caused by Pura Vida.
Please send us an email at info@puravidabracelets.com so that we can properly address your concern. Also, our Live chat is available Mondays-Fridays, 6 am-5 pm PST
We look forward to assisting you!
“This is just like it looked in the picture. It is a gift for someone so I didn't remove it from the packaging so I can't speak on how it fits or if it's too bendy, etc.”
