We're sorry to hear that your purchased item is damaged/defective. Please feel welcome to email our Customer Service team at info@puravidabracelets.com. We would love to help make this right for you.
“This looks cute but for the price I’m suprised it doesn’t come in a gift box or velvet bag. I was offered a discount but then right at the end was slapped with some random tax amount. Since I’ve ordered I’ve realised it comes in different sizes. I don’t think this was clear when I first ordered”