Thank you so much for bringing this issue to our attention.
We sincerely apologize for any inconvenience that may have been caused by Pura Vida.
Please send us an email at info@puravidabracelets.com so that we can properly address your concern.
We look forward to assisting you!
“The earrings were good quality, better than expected! Unfortunately they were sent in a flat envelope & packaged in a way that result in bent posts. I was able to bend them back to wear, but then the backs that came with them didn't fit right, so I had to get different backs. If they were packaged and shipped in a way that protected the posts from getting bent, I would have rated 5 stars.”
