“Arrived on time. Exactly as imaged. The band is skinny and the tag is smaller towards the top. It’s held up well to heavy use, water, and the color is the same, that’s all I really care about.”
“I enjoyed the look of this ring when I first received it in the mail. Less than a month of owning the ring, the center stone appeared dull. Turns out, it’s not dull, it is missing from the ring altogether! I reached out to customer service, and they told me it couldn’t be exchanged for a new item because it is final sale…not sure why they wouldn’t replace a clearly faulty item.”
Hi there! We're incredibly sorry to hear that happened to your ring. We do have a warranty for our bracelets and jewelry and we should be able to process a replacement for this item. I sincerely apologize if you were given the wrong information. Kindly email our Customer Service at info@puravidabracelets.com or reach out to us through our Live Chat channel and we will be happy to further assist you with this.
