“I was really excited to get these earrings. I was surprised that the material is so light almost like plastic. I expected for the price that it had some weight to it. Additionally, I didn't like that the hello kitty heads can come off the hoops.”
Thank you so much for bringing this issue to our attention.
We sincerely apologize for any inconvenience that may have been caused by Pura Vida.
Please send us an email at info@puravidabracelets.com so that we can properly address your concern. Also, our Live chat is available Mondays-Fridays, 8 am-5 pm PST.
We look forward to assisting you!