“Sadly even after Pura vida was kind enough to ship me a replacement charm my next one fell off and was lost just as fast it really sucks because I love my bracelets and the charms that do stay but now I’m constantly checking them like a fool and my name is only a few letters now”
Thank you so much for bringing this issue to our attention.
We sincerely apologize for any inconvenience that may have been caused by Pura Vida.
Please send us an email at info@puravidabracelets.com so that we can properly address your concern. Also, our Live chat is available Mondays-Fridays, 8 am-5 pm PST
We look forward to assisting you!