“I put this bracelet on as soon as it arrived, as I was tightening it on my wrist it broke. Pure Vida sent me another one which was great cust service, however, less than 2 weeks later it broke while I was sleeping so I woke up to little beads all over my bed. If you dont wear this 24/7 it may be a nice accessory, but be very careful.”
“nice but the string under the stones is really thin. Mine broke within a day of having it. Very difficult to get customer service to help. They did finally exchange it for something else and I am happy with this. I have never had a product from pura vida break before.”
Thank you so much for bringing this issue to our attention.
We sincerely apologize for any inconvenience that may have been caused by Pura Vida.
Please send us an email at info@puravidabracelets.com so that we can properly address your concern. Also, our Live chat is available Mondays-Fridays, 8 am-5 pm PST
We look forward to assisting you!
Thank you so much for bringing this issue to our attention.
We sincerely apologize for any inconvenience that may have been caused by Pura Vida.
Please send us an email at info@puravidabracelets.com so that we can properly address your concern. Also, our Live chat is available Mondays-Fridays, 8 am-5 pm PST
We look forward to assisting you!
Thank you so much for bringing this issue to our attention.
We sincerely apologize for any inconvenience that may have been caused by Pura Vida.
Please send us an email at info@puravidabracelets.com so that we can properly address your concern. Also, our Live chat is available Mondays-Fridays, 8 am-5 pm PST
We look forward to assisting you!