“Unfortunately, while Pura Vida offers such cute charms, DO NOT waste your money on them. Especially for putting them on bracelets, they will not last long! I placed an order for two recently. The clasp on the horseshoe charm I purchased was so loose, it would barely stay secured. I emailed Pura Vida and they were very responsive and helpful. They ended up sending me a new horseshoe charm. A few days after wearing my charms, they were both lost off of my bracelet because their clasps are not strong enough to keep a secure hold. Very disappointing and a waste of money :(”
We're sorry to hear that your purchased item is damaged/defective. Please feel welcome to email our Customer Service team at info@puravidabracelets.com. We would love to help make this right for you.
