We're sorry to hear that your purchased item is damaged/defective. Please feel welcome to email our Customer Service team at info@puravidabracelets.com. We would love to help make this right for you.
“My son loves this necklace, but his hair is long right now (baseball season ) and the necklace grabs his hair a little. He's looking forward to his upcoming haircut (football season) so that he can wear this necklace more often.”