“I love this charm because it is elegant and pairs well with other charms. I would make sure to close the clasp tightly or else it will fall off. (I lost it and eventually found it in a parking lot). Amazing quality the clasp just needs some work!!”
“I love the look of this charm! I only gave it a 3 star because unfortunately it came defective. The clasp won’t clasp so I can not put it on my bracelet. I tried to exchange it, but it said it was non refundable and can not exchange. I’m sad because I LOVE Pura Vida and have numerous products!”
Hi Michelle! We're so sorry that this charm isn't working properly. We can absolutely help you with this! Please email Customer Service at info@puravidabracelets.com.