Hi there! We're incredibly sorry to hear that happened to your bracelet. Please email our Customer Service team at info@puravidabracelets.com or chat with us online. We'd love to help make this right.
“I purchased this for my 13 year old along with her initial, the daisy, and the heart. It is a perfect bracelet for this age and really any age. I love that it can be changed to be worn alone, or with multiple charms....or just one charm.”