“Love this bracelet, but fell apart the first time I wore it. Terrible customer service for a replacement as the entire point of the bracelet is the fact it is a SET and the ID heart and the main show stopper which is what broke. They only offered a $12 credit for an expensive $40 stack and wouldn’t send out a replacement item. Finally I got a full refund, but it was a long drawn out process which should have never been an issue to begin with.”
