“This was a replacement because the orginal puffy heart charm I ordered broke off the bracelet. PV sent me a new one with no issues and this one has lasted. Very cute. And good customer service.”
“This charm is super cute and adds color to my bracelet. However, the first one i got started peeling after 1 week. It was replaced for me and hasn't started peeling yet!”
We're sorry to hear that your purchased item is damaged/defective. Please feel welcome to email our Customer Service team at info@puravidabracelets.com. We would love to help make this right for you.