We're sorry to hear that your purchased item is damaged/defective. Please feel welcome to email our Customer Service team at info@puravidabracelets.com. We would love to help make this right for you.
“My friend is obsessed with cherries so I thought this would be perfect for her but it wasn’t attached to the little cardboard thing and was just loose in the box. It wasn’t damaged but it’s such a little piece and would be very easy to lose.”
We're so sorry if purchased item wasn't perfect and we appreciate hearing about your experience. If there's anything that we can do to help, please reach us at info@puravidabracelets.com or chat with us online.