Thank you so much for bringing this issue to our attention.
We sincerely apologize for any inconvenience that may have been caused by Pura Vida.
Please send us an email at info@puravidabracelets.com so that we can properly address your concern.
We look forward to assisting you!
“the shipping is always great, and the packaging is cute. i love all of the stickers i get, they're always different every order. the packaging holds up well too.”
