The ULTIMATE Resin8 UK Competition Reviews

4 Rating 4 Reviews

About Resin8:

Resin8 are your go-to supplier for crystal clear epoxy resin, colour pigments, mica powders, silicone moulds, tools and accessories.

We are based in the Cotswolds where our small team work from our teaching studio and warehouse. We've been using epoxy resins for decades and we LOVE it. We're here to share that love, and support your craft whatever your level of skill. With so much experience, we are experts in sourcing the very best materials to give you unbeatable results.

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Phone:

01242603624

Location:

Orchard Trading Estate, Toddington
GL54 5EB

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“I have never received any information about the winner and I am a little embarrassed that I paid nearly £15 with my order, didn’t get the discount that was advertised and still paid P&P even though I spent well over the required amount for the discounts. I am really unhappy with the service - I’ve tried to contact direct but not had a response. I don’t want to leave a public negative review until you guys have had the time to discuss my concerns with me. Thanks x”

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Posted 1 year ago

Copy private reply send with full email address. Hello Sandra Thank you so much for your feedback today. I am so sorry you are unhappy with the service you have received. Please could you pop me a direct email at XXXXXX@resin8.co.uk so I can deal with these matters personally for you. We never want our customers to be unhappy. I am so sorry you have had some difficulties with the sale, please list in detail what these are for me and I will do my upmost to resolve these for you. The competition changed, we sent 3 emails out explaining this and offered full refunds or exchanges for tickets for the new competition which ends Christmas eve. I wonder if you have a look in your spam folder if they are there, as we made sure to send these out multiple times. I am so sorry if you have emailed and it hasn't arrived with us, we have multiple staff handling emails from 7am-6pm daily and sometimes earlier and later. We check our spam folders upwards of 20 times a day also. I am very sorry yours hasn't seemed to reach us. We also cover social media from 7am -10pm however due to the algorithm sometimes posts get lost or simply aren't shown to us. I apologise if your social post comment has been missed. If a post has upwards of 40 comments attached, they can fail to load for us too. It is a huge pain and something we try really hard to not let happen. Pop me that email and let's get all of this resolved for you. We want to do our upmost to make sure you are happy and well cared for by us, I do hope you pop me an email, With kindest regards, Jules.

Posted 1 year ago

“Wow, what a fantastic competition!! I’ve never known a supplier that offers such opportunities which will make so many people happy over the festive period. Well done Resin8”

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Posted 1 year ago

Thank you Helen, wishing you the very best of luck!

Posted 1 year ago

“A great competition”

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Posted 1 year ago

The very best of luck Caron.

Posted 1 year ago

“I cant imagine winning such a large amount on craft supplies.. It would be a dream come true, id be crafting 24/7...good luck everyone”

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Posted 1 year ago

The very best of luck to you too Karen x

Posted 1 year ago