“We waited a reasonable amount of time before going back to Resthouse for the comfort adjustment. We were very happy with the staff's receptiveness and willingness to help us be fully satisfied.”
“After sleeping on our new Obasan mattress for about 4 months it seemed that an adjustment in firmness was needed. We were able to take advantage of the Obasan policy to change the mattress in the first 6 months and we are now very comfortable in the adjustment fitting our sleeping needs. Thank you.”