“We bought a layered mattress from Resthouse last August, with a 'Medium' top layer for me and a 'Soft' top layer for my wife. We were very pleased with the mattress, but after some time my wife wanted to try Medium to see if it helped with her back comfort. We exchanged the top layers, and after some back and forth we decided that we would both be happier with 'Medium' top layers. Resthouse were very accommodating within the 6-month trial period, and they let us exchange the 'Soft' layer for a new 'Medium' layer. After trying it out for 6 weeks, we are both very pleased with our choices. Thanks, Resthouse, for being so customer-oriented!”
“We started on mixed layers his/hers.
I found my top layer too firm and about one month into the new mattress, I asked for the free one layer change.
No problem. The layer was ordered and in the same time line as the original mattress, the new layer was brought to my house and exchanged.
Service was excellent, and exactly as described.”
“Roland was prompt and efficient when he came to change one of the layers on one side of the bed.
He was very friendly and pleasant to communicate with.”