“I ordered both the think silk clip ins and the press’d clip ins. Whilst I found the think silk clip ins to be way too straight for natural hair, the press’d clip ins were slightly better in texture however, they do not take to heat well and the top of the clip ins stay crimped so even if you straighten your hair and the clip ins there will always be a difference in texture because of these crimps. I also found the extensions to be way too thin, it seems as though 2/3 orders would suffice for a full looking head of hair. The actual clips can also be a bit of a pain; I had a few in particular which were faulty and wouldn’t actually clip down. Overall, I would not purchase again but I do think yaki, natural textured clip ins is a great concept! Just needs further development”
“Had a very unpleasant smell when it arrived. I tried to get rid of it by washing the hair but the smell remained. Hopefully, it will be gone after I repeatedly wash it. Otherwise good quality hair and very full.”
Hey Teniola,
We sincerely apologize for the inconvenience caused by the unpleasant smell you noticed in your hair. Your feedback is crucial to us, and upon receiving similar complaints, we conducted thorough testing on our extensions. It has come to our attention that the ingredients in our biodegradable cornstarch bags are reacting to the hair perfume sprayed on the hair.
Please know that we are actively working on resolving this issue to ensure a better experience for you and our customers.
And if you need any support with this, please feel free to reach out to our dedicated customer service team by emailing help@rukahair.com.
With love
Sashawna
Team Ruka xx
“When ordering I wasn’t sure if one set of clip ins would be enough, as I like my hair to be thick. I was pleasantly surprised when I received my order. The clip ins are thick from root to tip, honestly, THE best hair I’ve ever bought so far and the price was very fair considering the quality of hair and service. The packaging also was very well thought out, you can tell everything is hand packaged delicately, and kept at a high standard. 5 stars all round. Keep up the good work! Thank you Ruka.”
“You’ve set the bar high for quality black hair! When ordering I wasn’t sure if one set of clip ins would be enough, as I like my hair to be thick. I was pleasantly surprised when I received my order. The clip ins are thick from root to tip, honestly, THE best hair I’ve ever bought so far and the price was very fair considering the quality of hair and service. The packaging also was very well thought out, you can tell everything is hand packaged delicately, and kept at a high standard. 5 stars all round. Keep up the good work! Thank you Ruka.”
