“I cannot recommend your Burley Fleece Camel because it has not yet arrived. Ordered & paid for a week & a half ago & promised daily it is still in the clutches of that inefficient, dishonest delivery firm you insist on using. Royal Mail are the best.
Why on earth do you use these rogue couriers? They are notoriously unreliable & diminish your reputation. Your lovely Schoffel stuff deserves better.
I am sure if it ever arrives your fleece will be excellent. Annis Garfield”
Hi Annis,
Thank you for taking the time to leave this review - I can only apologise Dpd have not delivered this item to you.
I can see we have issued a full refund and provided a discount code for a future purchase with us, as a way of apology for this experience.
Thanks,
Laura
Hi Pula,
Thank you for taking the time to leave our Burley Fleece a 5-star rating! We appreciate that this is the third Schoffel fleece you've purchased - it's wonderful to see you returning to us for your fleece needs! Thank you again for your loyalty and your support.
Laura