We do not ship out used visors. We inspect all visors prior to shipment. If it’s scratched it was done by shipping company or by the customer when they attempted to install the visor. If you have a claim to make against shipping damage, it’s pretty simple. Contact us sales@shoc.com
“The visor fit per for my helmet. It has a great shield. I like the purple clips but that came with the visor. It matches my helmet so well. I will be purchasing it more visors soon.”