“We previously owned (after 6 years burned out) a Wahl 4200 Series deep tissue massager. This machine was wonderful! When it died, we decided to go again with a Wahl product but went with this one because it had heat and cooling attachments. The heating attachment does NOT heat up quickly or very hot. This unit is supposed to have a high/low variable speed?? It has one speed. And it says powerful, deep tissue massage- it is NOTHING like our 4200 model. There is no power compared to that one. Quite dissatisfied.”
“Huge disappointment I bought one of these to use on my back, specifically because of its hot and cold attachments.The entire massager is a big disappointment, particularly the heat unit. Despite the manufacturer's claim that it offers "penetrating heat," the heat attachment only gets as warm as normal body temperature. It would need to be much warmer than that in order to penetrate. My old Sunbeam heating pad gets warmer than this massager, even on the lowest setting.The cold attachment was also disappointing because it becomes hard as a rock once you've had it in the freezer, which makes it uncomfortable to use, and for some reason it's also much noisier than the other attachments.I didn't like any of the other attachments either. Most of them were uncomfortable or even painful. The heat attachment was the most comfortable and least painful, but failed at accomplishing its intended purpose.Huge disappointing overall. I'm sending it back.”
“It doesn't work the way I thought it would. Very loud motor. I would not have ordered it but said it was eligible for refund or replacement. I thought Wahl was a good brand but now I know their customer service is 0. Not impressed and will not be buying from seller again. TRAKK buyers make sure you read the fine print.”
