“Your product used to help with dry hair as it advertises itself as deep hydration it did not come through shampoo alone dried out the hair so much you couldn’t get through it without applying a lot of moisturizer hydration shouldn’t come just from the moisturizer and should also come from the shampoo I sincerely believe that you changed your formula”
“I use this product for long time. I like deep hydration shampoo & conditioner also for damaged . Those are the very good and makes my hair smooth and shiny.”
“The shampoo and conditioner seem to be helping reduce hair loss, but I am not sure. Maybe I need to use the products longer to have noticable results.”
Dear Rose, thank you for using Keranique. We are sorry to hear about your disappointment. I suspect that you chose a formula that wasn't suitable for your hair type, so hopefully, this helps: We have 5 different shampoo & conditioners that have been developed for different hair types and needs. The Volumizing Follicle Strengthening Shampoo & Conditioner is our lowest, lightest level of conditioning, and was formulated for fine, normal hair. Our Deep Hydration Follicle Strengthening Shampoo & Conditioner is suitable for normal to dry hair. Our Color Boost Follicle Strengthening formula is more intensive and was developed for color-treated hair. Keranique Scalp Restore Anti-Dandruff Shampoo & Conditioner will calm, deeply moisturize and soothe your scalp while removing loose, dry flakes. Our highest level of conditioning is found in Damage Control. It provides intense conditioning and was developed for dry, damaged, or chemically processed hair. There is a range of products to address individual needs! We would love to discuss your goals with Keranique. Your Product Specialists are happy to assist you Monday through Friday from 9am-9pm EST at (888)237-4131. Thank you
