“Both the inner and outer mattresses deflated with the first use - my 30lb niece napping on it. Tried inflating it again the next day and didn’t touch it - the same thing happened again. Slumberpod sent me a replacement but the same thing happened again. Very disappointing. I requested a refund.”
We're really sorry to hear about your experience and want to thank you for letting us know. We've passed your feedback along to the right team so they can look into it and help make sure it doesn’t happen again. We are making sure that your refund is processed as requested.
“Our 3yo has recently been struggling to sleep in the pack n' play when we travel. We got the slumbertot for a big trip coming up and wanted to set it up to get him used to it. He absolutely LOVES it. Has been "practicing" going to sleep in it with his slumberpod and has loved the independence he feels with it. We haven't traveled yet, so here's to hoping it travels well.”
