“I'm finally giving a review since I bought this back in January. We have used this air mattress about half a dozen times. On our vacation the middle air insert started deflating.
We can't find the hole so not exactly sure where to patch it and it was fully pumped up before bedtime.
It's upsetting because this is the last thing you want to deal with on a trip and my daughter woke up a dozen times because it kept deflating .”
Hi Alexandria,
Thank you for taking the time to share your experience with the SlumberTot Inflatable Toddler Bed. We’re really sorry to hear about the deflation issue you encountered during your vacation. That must have been quite frustrating for both you and your daughter, especially when you want to ensure they have a good night’s sleep.
Finding a hole can be tricky, and we appreciate your patience with the situation. Your feedback is invaluable, and we’ll certainly take it into account as we work to improve the design and durability of our products.
If there's anything else we can assist you with, please don’t hesitate to reach out.
Warm regards,
Team SlumberTot
“We love the Sleep Pod at home but even more when we travel. We just got the bed and our 2.5 year old Granddaughter loves it and even sleeps better and longer.”
“Not an issue with the toddler bed, but rather the toddler bed + slumber pod combo. Our newly 3yo kept getting seriously startled by the slumberpod falling over while sleeping in the slumber tot. Is there no way to anchor it to the floor somehow? It just seems too easy for them to flip it over if they wanted to.”
Hi there!
Thanks for your feedback regarding the SlumberTot and SlumberPod combo. We completely understand your concern about stability during sleep; it sounds quite startling for your little one! While we currently don't have a specific anchoring solution, your input is important, and we’ll definitely pass it along to our team as we continue to improve our products.
If you have any more thoughts or need assistance, please reach out at contact@slumberpod.com. We’re here to help!
Warm regards,
Team SlumberPod
“Both the inner and outer mattresses deflated with the first use - my 30lb niece napping on it. Tried inflating it again the next day and didn’t touch it - the same thing happened again. Slumberpod sent me a replacement but the same thing happened again. Very disappointing. I requested a refund.”
We're really sorry to hear about your experience and want to thank you for letting us know. We've passed your feedback along to the right team so they can look into it and help make sure it doesn’t happen again. We are making sure that your refund is processed as requested.
