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#SmilesAlliance Reviews

4.7 Rating 88 Reviews
From the beginning to the end of my SmilesAlliance journey, the customer service has been absolutely amazing, and I felt so supported when completing the process. I would 100% recommend SmilesAlliance to my family and friends because I can vouch for their service because my teeth are now straighter than ever & I've got my smile back!
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Posted 5 years ago
Would like to thank Jamie and the Smiles Alliance team for the exceptional service and support throughout my journey, I have been doing it for 6 weeks now and couldn’t be happier. I have noticed a drastic change in my teeth already and can not wait to continue the process and be completely confident in my own smile. Smiles Alliance is made easier from being solely in the comfort of my own home, this is great for people who aren’t confident in going to the dentist. The Smiles Alliance team are very prompt with their process.
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Posted 5 years ago
I have now completed my treatment with SmilesAlliance, which I began in May. I have seen a big improvement in my teeth and I am so much more confident when smiling and having photos taken. I had considered using clear aligners for a few years but was always put off by the price. SmilesAlliance seems to offer a more affordable price than any other company I have researched, and provides amazing customer service from start to finish. Any issues I experienced were resolved quickly and didn’t effect or delay my treatment. Any slight discomfort when changing aligners eased after just 1-2 days max. Everything was done from home which made the process very easy, especially during lockdown! I found it took some getting used to brushing my teeth after every meal, but I now find it weird not to! I highly recommend investing in SmilesAlliance if you’re looking to improve your smile.
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Posted 5 years ago
Rebecca McLean
Unverified Reviewer
I first came across Smiles Alliance on Instagram earlier in the year, I had actually been briefly looking into clear aligners however hadn’t found a company I was majorly confident with. After having a look through their website and speaking with a member of the team they were more than happy to explain everything to me and come up with a plan that suit me best for payments too. Although my teeth weren’t in a severe condition my confidence hasn’t been the same for a while, I can now say I’m absolutely over the moon with the results so far. I’ve been wearing my aligners for a few months and the change in my teeth already is amazing. The team at Smiles Alliance have been nothing short of wonderful, emails to check in on you, nothing is ever a bother. Thank you to Charlie and Nicola, and everyone else involved. Can’t wait to see my end result!!! X
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Posted 5 years ago
Really happy with the customer service! Nicola always responds to emails promptly. I am on aligner 3/12 and have seen some improvements in my teeth already and look identical to what my 3D scan suggested they would look like by this stage. Looking forward to seeing my end results :)
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Posted 5 years ago
Emma Boschetti
Unverified Reviewer
Everything has gone exactly to plan so far, I’m on my 3rd set of retainers and they have all fitted really well and been much more comfortable than I expected! Customer service has been amazing, I have been kept up to date and supported through every step of the process. Would highly recommend SmilesAlliance for anyone considering invisible aligners.
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Posted 5 years ago
Georgie Congreve
Unverified Reviewer
The email communication has been wonderful! I am typically unavailable to take phone calls so having the ability to have fast email responses is great! I’m onto aligner #4 and am very happy with the results so far! Have been recommending smiles alliance to all my friends who have been thinking about teeth straightening. Overall such a helpful customer service team and great product!
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Posted 5 years ago
Danielle Hill
Unverified Reviewer
I have nothing but positives for SmilesAlliance, the customer service has been amazing, I’ve been updated and contacted every step of the way. All queries have been quickly answered. Packing is lovely. Super happy with the whole process. I am now 5 weeks in and already seeing a huge difference to my top front tooth, it’s nearly uncrossed! I am so glad I have done this for myself it has given me such a boost of confidence!
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Posted 5 years ago