“Sizing not accurate and blend description inaccurate. Website says 100% cotton. Got a large which looked about the size of an XL. Blend was 55% cotton. Sent back and tried a medium. Blend was 75% cotton. And after washing only fits my tiny wife. Asked Smith customer service about returning it and they offered a 15% off coupon (which they do for anyone who will give them their email for future marketing). Disappointed in the inconsistent multiple suppliers they are using for the sweatshirts that provide a random assortment of blends and sizing inaccuracies. Also disappointed in the CS response to not make it right for another product exchange.”
“The hoodie arrived with the draw string ripped where it enters the hood, i didnt want to deal with trying to do a return so i just dealt with it, however i was and am not happy about spending Alot of money for a hoodie and it not being of good quality control”