“Didn't honor warranty. Foam disintegrated.
There are other goggles for a better value. Smith might have been good in the past, but either they have changed or the quality, standing behind their product has really gone downhill.
Disappointed.”
“I have a pair of IO's that are a few seasons old. I keep a darker lens in them and only wear them on sunny spring days (I use an old pair of Phenom's with a turbofan and a light colored lens during the rest of the season). This year the foam on my IO's completely fell off either due to an adhesive failure or foam degradation. Smith said my goggles were out of the warranty period even though their website clearly states that goggles have a Limited Lifetime Warranty against manufacturing defects. Smith sucks. Buy from a company that stands behind their products and doesn't cheat the warranty.”
“The venting was such that wind whipped through the inside of the goggles making my eyes tear. Not only did this impair my vision while skiing, it also meant I had to clean "speed tears" off the inside of the lenses after every single ski day. After my first day I tried to clean the splashes off the inside of the sun lens with the supplied goggle bag, but ended up scuffing the inside of the lens. So now I own expensive Smith goggles that are scuffed and make my eyes water. And after every ski I have to wash them in warm water and mild soap to get them clean. Not super thrilled, though the goggles are comfortable and look great.”
