“I originally ordered the charger on 23rd August and was supplied with an inferior version of the unit. I got in contact with Statik and they sent me a replica of the first unit! I have been in contact again and I am still waiting to receive the correct charger that I originally paid for. Please ensure that it is the one that has indicator lights on the base and a natural cooling section at the front and the back.
Here is the link to the charger I paid for.
https://statikco.com/products/statik-wireless-charger
Please do not send me another inferior charger! Many thanks, David”
Hello, David!
Thank you for reaching out.
The item we sent to you is the same product you ordered.
The image indicated in the packaging is only to illustrate how the item works.
In this situation, we cannot send you another item because that would be the same product we sent to you.
Thank you for understanding.
Have a great day!
Hello, Ann!
We're happy to help! Your satisfaction is truly our #1 priority.
If you like it so much, we would really appreciate you leaving a review about your experience with us here: https://www.trustpilot.com/evaluate/statikco.com
Just scroll down the page and click on 'write a review'!
Thank you so much and have a great day!
“I received an email just now stating I gave a 5 star review, which is totally not correct!! The item is damaged as described in my first review. I am so disappointed!”
Hello, Robert!
We're happy to help! Your satisfaction is truly our #1 priority.
If you like it so much, we would really appreciate you leaving a review about your experience with us here: https://www.trustpilot.com/evaluate/statikco.com
Just scroll down the page and click on 'write a review'!
Thank you so much and have a great day!
