“Update to my previous review: There was a shipping error, but turns out it was definitely UPS mistake, not the seller. I was concerned at first but seems to have been miscommunication that was eventually resolved. My retractable banner did show up after all! I am delighted with the item itself - it's very nice and a excellent inch and a half thick so it looks like it will hold up well.”
“GREAT customer service, fast shipping, and high quality banner and printing! The banner was perfect for our seminars, the print was clear and the design looked awesome. We received so many compliments. Part of our team travels for the seminars and they said this item was easy to travel with. set up was also easy!”