“My product never arrived. Hilariously I get an email that I am no a customer. I have ordered multiple products in the past and now your AI or who ever manages your customer contacts thinks I am a first time order. I never received any tracking information on my last order, all I got was an expected delivery date. Which came and went and still no product. SO ...my question is, how do you resolve this, especially that I am not moving from where I live.????”
