“Scope arrived without the necessary screw to attach the half shell. The book shows and states an o ring is needed, email sent requesting o ring. After lengthy phone call with supplier in Horley, the necessary screw was supplied. Considering the cost of the scope and the Swarovski name, it was disappointing to receive a "faulty" product. We have brought other binoculars and scope from Swarovski and have always been happy. Thanks to Peter and wahida for their help, our faith in the company has been restored.”
