“I've always bought Swarovski optics. Needed an eyepiece for my minies so I ordered what I thought was a set to replace the old ones. Was sent one at $59 with shipping. I'm done with your products after this. These wear parts should be either free or close to it.”
Thank you for your feedback, Keith. We understand your concerns regarding the replacement eyepiece. As wear-and-tear parts, some items are indeed subject to a replacement cost, but we continuously strive to keep these costs reasonable for our customers. Your input is valuable to us, and we will share it with our product team for consideration. If you have additional concerns, please feel free to contact us at customerservice@swarovskioptik.com.
