“I ordered the 12x42 bins. Upon receiving them I was unable to focus both lenses at the same time. I put them away for a bit and then tried again with the same result. ( I guide so am well aware how to get both lenses to focus). I asked others to try and they weren't able to either. I finally called Swarovskiand they asked me to send them in. which did. So far they are still sitting in your repair and haven't used them yet. Case number 00431460. So far have been disappointed with Swarovski.”
“I’m very pleased with the optical quality and the design. Also impressed with the customer service. (I do wish that you would bring back more of the OJ Outdoors Men’s Jacket)”
