“I had lost one of my rubber objective lens covers. I was uncertain as to the correct lens cover. The online "chat" representative guided me through the process and I was able to order the correct replacement part. The customer service was excellent and the part was exactly what was needed for my binoculars. Thank you.”
“Don’t get me wrong I LOVE Swarovski optics. Customer service is great. Their binocular lense covers need improvement. I have slc and el binos and hav had many lense covers get lost or tear around the open ring. Some way to better affix the covers to the binos would make them about perfect.”
