“The colour pink is not really proper pink more a redy pink I would say arrived pretty quick its been charged still not really been used as its my daughters birthday present in 2 weeks time so hoping all is well”
“Stopped working after two days, only just got collected today (1 week later) don't know what happens now with regards to replacement or refund as Communication is poor! Unhappy customer!”
“This would be great if we actually had a board that I have paid for, still waiting 15 days from Original purchase date. Please can you sort this issue out, I've tried ringing messaging, leaving a ticket this is the last way I can actually try and get hold of you. Please can someone contact me. The one star is for the fact someone might see this message and address the one star situation”
“Received item put on charge and within 10 mins heard a popping sound. Returned the faulty item which was an ordeal in itself, asked for a refund and two weeks later still have not received my money back, so no hover board and £200 out of pocket. The customer service is dreadful if you are fortunate enough to actually be able to get through to someone, they do not respond to messages or ever return your calls.”
“Original Pink was not in stock so they called me and arranged a white to be delivered. Unfortunately, it arrived with a large crack on it. I sent a few pics and spoke to the guys on the phone and they arranged a collection and new one was delivered the very next day. Great service and no fuss at all.
My daughter loves her new hoverboard!”
“Ordered a pink one then informed not in stock so had a blue one used the voucher code to get a free bag but did not turn up ? Called them they said will pop one in the post has not turned up so did not send ??
Not totally happy”
