“Sorry to use this review comms. I was expecting the mask to be absolutely dripping with serum like other masks of this quality and price. Could it be that I used an exfoliant prior? I will try the next mask without having exfoliated firstly and revert. Usually I find serum on the base of the packaging so that I can use this for my neck. No a trace on this one. Again my apologies but I couldn’t wait to get the mask off. It was drying.”
Hi Rachael,
Thank you for taking the time to share your feedback. We're sorry to hear that the NRgetic Biomask didn’t meet your expectations. This isn't something we've commonly seen with this product, but we truly appreciate your insights.
Our Skin Expert has reached out to you directly to find a solution, and we’re keen to hear how your next application goes.
Please don’t hesitate to reach out if there’s anything else we can do to assist.
Warm regards,
Synergie Skin Customer Experience Team.
“I had amazing results using this mask. My skin was soft and plump afterwards. I have been looking for something to add to my routine weekly and this might be it.”
“After using this biomask my skin felt super hydrated as if it had been truly in need of some extra nourishment. It lasted for hours. My skin felt juicy, plump and hydrated. Very happy.”
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