“You offer an excellent service, I like your website and you ship orders so quickly.
The above item is the third I have bought from you, such a very useful item.
Many thanks.”
“Overall - 5/5
Order Process - 5/5
Delivery - As promised - 5/5
Customer Service - 5/5
Return/ Refund - 5/5
When the item arrived I discovered I had duplicated my Order and had paid twice.
I emailed Customer Service to explain my error. They responded that I should return the item I didn't want and that when they received it they would make a refund to my account.
John, Belfast”
