“The set up (of 2x light strips, 2x mini-triangles starter kits + 1x 10-piece extension kit -> so about AUD $600 in the last month) was more complicated and frustrating than anybody would care to admit to. I was fortunate to be able to work through some issues with CARINA on the Australian phone support, but even then I happened to stumble upon the solution/work-around as she was typing a reply. As I told her: don’t trust Apple Inc. - they don’t do enough work on solutions or support, and rip off their own customer base; and give the product to a dumb non-tech-head but persistent schmuck like me to try out before you release it to the market - your own beta-testers are too sentient and miss the problems that Joe Public will encounter. So far I’ve not heard from Tekitin / Nanoleaf Australia. But my offer of testing for no payment, I just get to keep the product (if it works!) still stands. Best of luck, David Fraenkel (a Canadian and Australian AND Kiwi citizen [go global, baby!]) fraenkel@bigpond.net.au 0412 159 008 Brisbane, Queensland, Australia”
