Hi Silvia, thank you for taking the time to leave us a review we are pleased to hear of your positive experience. Please feel free to reach out to us at hello@thegoodplantco.com.au if you have any further questions or queries regarding your large Ficus Audrey, we are always happy to help 🙂
“Ordered on 20/12, when I realised it wouldn’t be delivered by Xmas I rang to cancel. I was then assured the plant would arrive just after Xmas at the latest.. It’s now the 3rd Jan and still no plant.”
Hi Stacey,
We take great pride in providing exceptional products & exceptional service so we are disappointed that this hasn't arrived either. Unfortunately, we have no control over any of the delays that the courier service may have due to the increase of parcel deliveries over the Christmas/New Year period.
I have replied to your email now - unfortunately due to the public holiday today I don't anticipate hearing anything back from the courier service until tomorrow now. In the meantime, I have gone through and issued you a refund.
Please accept our apologies for any inconvenience caused.
-The Good Plant Co.
