“A big thank you to The Good Plant Co for yet another top quality plant. My Ficus Burgundy was tall, multi planted with big glossy leaves. It arrived safe and sound thanks to very secure packaging. Highly recommended!”
“delivered late - 3 days after the event and missing the pot that I paid for and I am still waiting on a response to the complaint I sent asking when the pot that I paid extra for would be sent to my parents. This was a gift for their wedding anniversary and unacceptable.”
Hello Sandy,
I have just re forwarded the email we replied to you with when your query first came through. We replied to your email on 30th June at 11.40am (you emailed us at 11.08am). Can you please check your junk mail just in case the reply has landed in your junk mail rather than your inbox.
Our decorative pots are sold separately to our plants. We note on your order confirmation that only 1 item was added to your cart and paid for which was the plant.
-The Good Plant Co
