Hi Chirag, we do indicate on our website that when you are reviewing the plant product it is only the plant and you can "add a pot". We are sorry if this was confusing. Here is the link to the product which states "add a pot" and has images of our pots.
https://thegoodplantco.com.au/collections/all/products/philodendron-pink-princess
If you wish to purchase a pot please let us know.
Regards
The Good Plant Co.
Hi Fiona, thank you for taking the time to leave us a review. We are a small family business that takes great pride in our products and are disappointed to receive this review. Could you please send us a photo of the Monstera you received to hello@thegoodplantco.com.au?
-The Good Plant Co
“The recipient was very happy with the condition of the plant when it arrived, stating that it was very well packed. Delivery company let the team down with taking longer than reasonable to deliver a live plant from Brisbane to regional NSW.”
Hi John, we are thrilled the condition of the plant and packaging was well received! Thank you so much for taking the time to leave a lovely review. Please let us know if there is anything else we can help you with 😊
“My order turned into a saga! As the first order didn’t arrive I ordered another Monsterra. It arrived at the correct address , 214 Sydney Rd and my daughter in law was thrilled. She then went looking for the first one at 14 Sydney Rd and found it in the foyer of an apartment in its original box, still unopened three weeks after its dispatch! However it was fine and now she’s the proud owner of two Swiss cheese plants. So we’re all pretty happy with the final result Thankyou. Jenny Field”
“When I ordered a plant for a friend's bday in Melbourne, I was not aware that you are based in brisbane and took 5 days to deliver.
I was only made aware after I have made payment.”
Hi Jullie! Thanks so much for taking the time to leave a review. Oh, what a shame you didn't catch our shipping information on our FAQ page - https://theplantpeople.com.au/pages/shipping
We're pleased that our customer service team were able to help you and add your birthday note to your recipient. I'm sure they loved their gift! Please let us know if we can assist any further! TPP :)
