“The peace lily is beautiful but I was under the impression that it would be sent with a pot?? I had selected a colour for the pot etc but none came with the plant.”
Hi Kate, thank you for taking the time to leave us a review. Apologies for any inconvenience caused. As per our website our decorative pots are sold separately. We will follow up with you via email further.
- The Good Plant Co 🌿
“The plant itself will recover, but by the time it reached me it was looking tired and travel weary, and somewhat squashed from where I had to tilt the box to open the bottom of it.”
Hi Elizabeth, thank you for taking the time to leave us a review - we take great pride in our plants and are disappointed to hear that you are disappointed. Apologies for any inconvenience caused. Can you please send us some photos to hello@thegoodplantco.com.au?
-The Good Plant Co
“Was delivered a very leggy plant which could not stand up straight. However Alecia from the customer service team promptly attended to my complaint, provided some recommendations and sent a replacement plant. Outstanding service. Highly recommend. Will definitely buy more plants from here in future!”
Hi Naz,
Thank you for taking the time to leave us a review. We take great pride in our plants so we are disappointed to hear you are disappointed. Apologies for any inconvenience caused.
Can you please send us a photo of your peace lily to hello@thegoodplantco.com.au?
- The Good Plant Co
Hi Zaneta, our team always love reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! Please let us know if there is anything else you need 😊
“I actually purchased the peace lily for my friend who has sadly just lost her sister. I have not seen the plant but I am happy to report that she loved it. It really did cheer her up. She tells me it is beautiful. As for ordering it was very easy and I was given updates on delivery. Great service.”
