We are truly sorry for the disappointment caused when your orchid arrived in poor condition after its journey to you. We completely understand how upsetting that must have been.
We have since responded and as soon as we received your photos, arranged for a replacement orchid to be sent out straight away. We very much hope it arrived safely and is now thriving.
If there is anything at all you are still unhappy with, please do contact us directly. We genuinely care about our customers’ experience and are always happy to help put things right.
“This was a gift for my mum and she was so happy with it everytime I call she tells me how its doing and where it likes to be, so I am made up thank you I can't wait to see it soon this is a wonderful company to buy plants from and would and do recommend to friends and family.”
