“was impressed by the service rendered. Received a dented milk tin, contacted them for a replacement, and they sent it shortly after, no questions asked. Appreciate the prompt reply and delivery”
Thank you Jeremy for your kind feedback. We take our feedback seriously as we are always looking for ways to improve our Customer Care. With Love, LittleOak xx
“My toddler has been drinking other brands previously and always struggled to finish his milk. After switching to Little Oak, he doesnt resist trying milk anymore and his constipation seems to be improving :)”
“We’ve been buying this formula for our baby for a year now. And will continue because it’s great formula. However, we have faced several issues when it comes to the delivery condition of the milk tins when ordered directly from this website. For two times now, we’ve received the delivery with tins that are heavily dented. This is a great concern for us because we don’t want to risk our baby’s health with even the slightest compromise. We will continue buying this product, but will cease the delivery option, opting instead for the in-store option which is more inconvenient but better for ensuring the quality condition of each can.”
Thank you so much for your ongoing support and for taking the time to share your experience Francesca. We’re truly sorry to hear about the dented tins. Please know we take this seriously, and the team is working to improve delivery conditions. Your trust means the world to us, and we’re so grateful to be part of your little one’s feeding journey.
With love, LittleOak xx
“Bought stage 3 to let me daughter with eczema to try! Hope it will help her eczema. She took awhile to get used to the new taste but now she drinks the milk like a champ!”
